Terms of service

Welcome to SillyFish. By accessing or making a purchase from our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General Information

SillyFish operates as a print-on-demand brand, creating unique designs specifically for each order.
All products are made to order and customized exclusively for you.
We reserve the right to update or modify these Terms of Service at any time. Any changes will take effect immediately upon being posted on the website.

2. Ordering Process

By placing an order, you agree to provide accurate and complete information, including your name, shipping address, and payment details.
Orders cannot be canceled, edited, or modified once they have entered production.
All sales are final. We do not accept returns, exchanges, or refunds except in cases outlined in our Returns & Refund Policy.
For order-related assistance, please contact us at support@sillyfish.in.

3. Pricing and Payment

All prices listed on the website are displayed in Indian Rupees (INR), unless stated otherwise, and include applicable taxes where required by law.
Payment must be completed at the time of purchase using our secure payment gateways.
We reserve the right to change product pricing at any time without prior notice.

4. Shipping and Delivery

Shipping timelines vary based on the delivery location. Estimated delivery durations are shown at checkout.
SillyFish is not responsible for delays caused by shipping carriers, customs clearance, or factors beyond our control.
Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.
For shipping-related queries, contact us at support@sillyfish.in.

5. Returns and Refunds

Due to the made-to-order nature of our products, all purchases are final.
Exceptions apply only for defective, damaged, or incorrect items, as detailed in our Returns & Refund Policy.
All claims must be submitted within 14 days of receiving the order.
To initiate a claim, please email support@sillyfish.in with your order details and supporting images.

6. Intellectual Property

All designs, graphics, logos, images, and content displayed on the SillyFish website are the exclusive intellectual property of SillyFish.
You may not copy, reproduce, distribute, or use any content without prior written permission from SillyFish.

7. Limitation of Liability

SillyFish shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability, if any, shall be limited to the amount paid for the specific product in question.

8. Privacy Policy

By using our website, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of the courts located in India.