SillyFish

The SillyFish Care Promise

We believe children’s clothing should be made with care and stand up to everyday wear. If your SillyFish garment has a manufacturing issue, we’ll take care of it.

What this means

If there’s a manufacturing issue, we will aim to repair it first at no cost. If repair isn’t feasible, we may offer a replacement or store credit.

This promise is designed to be fair and simple, without turning care into complicated fine print.

How long is this valid?

Our Care Promise applies for the usable life of the garment, up to 24 months from purchase.

We may request order details to confirm eligibility.

What’s covered

  • Stitching defects
  • Button, snap, or zipper failure
  • Fabric tearing due to manufacturing fault

What’s not covered

  • Normal wear and tear
  • Damage from misuse or accidents
  • Size changes as children grow

How to claim

Email us at support@sillyfish.in with:

  1. Your order number
  2. Clear photos of the issue

We’ll guide you through the next steps.